Cancellation Policy

At Hapus Company, we strive to provide a seamless shopping experience. However, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below to understand the process and timelines.

1. Cancellation Timeframe

  • You can cancel your order within 3 hours of placing it.
  • Once the order is shipped, cancellations cannot be processed.

2. How to Cancel an Order

To cancel your order:

Contact Us Immediately:

Provide the following details:

  • Your Order Number.
  • Reason for cancellation (optional).

3. Refund Process

  • If your cancellation request is made within 3 hours of order placement and the order has not been shipped, we will process a full refund.
  • Refunds will be credited to the original payment method used during the purchase.
  • Refunds typically take 2 to 4 business days to reflect in your account.

4. Non-Cancellable Orders

  • Orders that have already been shipped cannot be canceled.
  • If you receive a damaged or spoiled product, please refer to our Refund and Return Policy.

5. Contact Us

If you have any questions or need assistance with canceling an order, feel free to reach out:
📱 WhatsApp: +91 95340 96701
📧 Email: hapuscompany@gmail.com